The Rasa Blog
Welcome to the new home of the Rasa Blog!
March 24th, 2025
The Humans Behind the AI: Alena Kirdina
Rasa
From discovering GPT-3 to shaping Rasa Studio Alena, Senior Product Desiginer, shares insights on her work at Rasa to make AI more accessible, the power of great UX, and why octopuses might just be the ultimate innovators.
March 20th, 2025
Why Call Centers Need Natural Conversational AI
Kara Hartnett
Explore why call centers are integrating natural conversational AI to streamline processes and elevate customer experiences.
March 14th, 2025
How to Create Effective Chatbot Conversation Designs
Kara Hartnett
Discover how to design effective chatbot conversations that engage users and improve customer experience. Learn key principles and tips here.
March 7th, 2025
Why Banks Are Implementing Conversational AI in 2025
Kara Hartnett
Discover how conversational AI enhances banking with personalized experiences, efficiency, and 24/7 support.
March 4th, 2025
Compete in Rasa's 2025 Agent Building Challenge
Alan Nichol
Compete for $15,000 in prizes by building AI assistants with Rasa’s CALM framework. Show off your skills in conversational AI and create real-world solutions.
February 24th, 2025
Voicebots vs. Chatbots: Which Is Best for Business?
Kara Hartnett
Find out how voicebots and chatbots differ, and figure out which is better suited to your business needs for automation and engagement.
February 21st, 2025
Why Insurers Are Adopting Conversational AI
Kara Hartnett
Transform insurance claims, support, and policies with Rasa. See how AI boosts efficiency and satisfaction for insurers.
February 20th, 2025
What Are the Different Types of Agents in AI?
Kara Hartnett
Explore types of AI agents, how they work, and how businesses use them to automate tasks, improve decisions, and gain efficiency.
February 18th, 2025
How Does an AI Call Center Work?
Kara Hartnett
Discover how AI call centers cut wait times, enhance interactions, and improve efficiency, helping businesses optimize customer service while reducing costs.
February 12th, 2025
What to Know About Chatbot Development Tools
Kara Hartnett
Want to create a chatbot? Learn about the best chatbot tools available and how they streamline bot development.
February 11th, 2025
New Rasa CALM Starter Pack: Retail Banking
Maxim-Carl Legault
Build AI assistants for retail banking with the Rasa CALM Starter Pack, featuring a demo assistant for transfers, balance checks, and payee management.
February 10th, 2025
Chatbot vs Conversational AI: What You Need to Know
Kara Hartnett
Learn the difference between chatbots and conversational AI, and discover which technology is right for your business needs.
February 4th, 2025
Rasa and Cartesia Partner on Voice AI for Enterprise
Kara Hartnett
Rasa and Cartesia announce a strategic partnership to advance real-time conversational AI using state space models.
February 3rd, 2025
Self-improving CALM prompts Using DeepSeek R1
Alan Nichol
Daksh Varshneya
Discover how DeepSeek R1 helped diagnose and refine AI prompts, improving GPT-4o’s performance and revealing a path to more reliable conversational AI.
January 29th, 2025
Why Rasa is Your Ideal Path Forward from Nuance
Souvik Ghosh
With Nuance retiring its on-premise solutions, Rasa offers a secure, flexible alternative with seamless migration and enterprise-grade security.