The Rasa Blog

Welcome to the new home of the Rasa Blog!

April 28th, 2025

Conversational AI in Healthcare: Benefits and Use Cases

Kara Hartnett

Explore how conversational AI is transforming healthcare by automating patient support, streamlining workflows, and improving accessibility to care.

April 26th, 2025

How to Choose the Right AI Call Center Solution

Kara Hartnett

Find out how to choose the best AI call center solution for your business needs and deliver exceptional customer support.

April 24th, 2025

The Humans Behind the AI: Amal Jayaraj

Rasa

Amal is a Staff Quality and Automation Engineer at Rasa, where he helps shape Rasa Studio, the no-code UI for building powerful conversational AI.

April 22nd, 2025

Rasa Announces Twilio Media Streams Connector for Seamless Voice AI Integration

Kara Hartnett

Rasa introduces a new Twilio Media Streams connector, expanding the options for enterprises to integrate their AI assistants into voice channels.

April 16th, 2025

Rasa Introduces Genesys Cloud Connector for AI-Powered Contact Centers

Kara Hartnett

Rasa’s new Genesys Cloud connector lets enterprises deploy AI voice assistants quickly, without custom development, while keeping full control of conversations.

April 16th, 2025

Rasa's 2025 Agent Building Challenge: Announcing Winners

Marina Ashurkina

Discover the winning projects built with Rasa CALM during the Agent Building Challenge. Check out the code and live demo.

April 14th, 2025

7 of the Best Enterprise AI Agent Solutions for Modern Companies

Kara Hartnett

Explore how 7 top enterprise AI agent solutions enhance automation, improve efficiency, and streamline complex business workflows for maximum ROI.

April 11th, 2025

How to Build and Deploy Conversational AI

Kara Hartnett

Discover the essential steps to deploy conversational AI solutions tailored to your enterprise needs and improve user satisfaction.

April 10th, 2025

Spring '25: Rasa’s Latest Product Release Unlocks Real-Time Voice, Visibility, and Global Reach

Jane Lyu

Explore Rasa’s Spring Release with updates for faster voice, real-time debugging, multilingual support, and easier content management to help you scale AI assistants more efficiently.

April 7th, 2025

What Is Conversational AI in Telecom?

Kara Hartnett

Explore why telecom companies are adopting conversational AI to boost customer satisfaction and operational efficiency.

April 4th, 2025

How Does Call Center Automation Work?

Kara Hartnett

Explore the tools for call center automation that simplify operations and provide better customer experiences. Plus, find out how you can implement it.

April 2nd, 2025

Handling FAQs with Rasa and Faiss: How to implement RAG

Marina Ashurkina

A hands-on tutorial to set up an AI assistant using Rasa and Faiss vector search library to handle frequently asked questions from your knowledge base.

April 1st, 2025

New Rasa CALM Starter Pack: Telecom

Amina Derouiche

The Rasa Telecom Chatbot Starter Pack gives teams a ready-to-use solution to deploy AI assistants that reduce costs, resolve issues quicker, and keep customers happy.

April 1st, 2025

5 AI Voice Chatbot Solutions to Know

Kara Hartnett

Find out about 5 of the best AI voice chatbot options available. Plus, learn how AI voice chatbots work and how they enhance customer service and engagement.

March 27th, 2025